February 11, 2019
Re: Xfinity TV Channel Updates
Dear Sir or Madam:
We are committed to keeping you and our customers informed with Xfinity TV changes and enhancements. Below we share details regarding new programming that we are launching, the drop of channels from our line-up, and a general reminder about expiring programming contracts.
New Channel Effective April 12, 2019
For our customers who subscribe to the Xfinity Latino package, in April we will begin offering a new Spanish-language channel, RCN Novelas. RCN Novelas is a Spanish-language network designed for women with a focus on telenovelas and dramas.
Loss of Channels Effective April 8, 2019
We also wanted to remind you that Comcast’s programming agreement with TuTV to carry Bandamax, De Película, De Película Clásico, Telehit and RMS/Ritmoson expires on April 8, 2019, at which time these channels will no longer be available. These channels are carried on Xfinity Latino. We are communicating this change to our affected customers through a bill message.
General Reminder About Programming Contract Expirations
We regularly inform our customers in their bills and annual notices that we maintain an updated website (https://my.xfinity.com/contractrenewals/) and toll free number ((866) 216-8634)) to reflect the programming contracts that are set to expire in the coming months and the channels we might or will lose the rights to continue carrying.
We are excited about the addition to our robust entertainment offerings and for the opportunity to continue enhancing our Xfinity TV product. Please feel free to contact me at (301) 836-9519 if you have any questions or issues.
Manager, Government & Regulatory Affairs